Organizational Perspective
"Coaching has
raised my awareness and sensitivity towards other people in general, and
within my company. It has enabled me to be a stronger team contributor
in virtually ANY circumstance. More than ever before, my goals and value
within the organization are very clear creating a fun, engaging and
satisfying work life every day. I have much greater focus in my day to
day work activities enabling me to navigate freely in a more productive,
peaceful environment. The company environment did not change, but the
way I see and hear the environment has been entirely transformed!"
Environmental Services Sales Manager
Engineering Construction &
Operations Company
Western, USA
"Coaching deepens [an individual's] bond with their company - which
translates into greater loyalty, motivation and contribution. Bottom
line, we retain the people we value and benefit from their increased
productivity."
Regional Staffing Manager
Global Engineering Company
Southwestern USA
"Working with Sterling
helped me build a great team at the office and wonderful relationships at
home, and also discover a deeper reason for being on this earth.
I cannot put a price on all that!"
Managing Partner
New York Life
"Kathleen's coaching has helped immensely. I have a different way of
looking at the world, which has allowed me to understand myself better -
which in turn, allows me to be a better team member, employee and leader
within our group.
Her coaching has helped me greatly to discover myself, and now I have a new
way of operating."
Manager of Corporate Auditing
Global Engineering & Construction Company
"Thanks again for all you’re doing for our people, and what you did for
me. Our region was the only region that beat its plan in 2004, so we got
a lot of accolades. The decision to pick me to head up the region was
questioned by a lot of people, but that decision has been vindicated big
time."
VP
& Regional Business Group Manager
Global Engineering Company
California
"I’m
now happy to keep working for my company and feel much more satisfied
with my job. I’m much calmer in the
face of stress and decisions. By communicating
more calmly and constructively with management, I more often achieve
my desired outcome."
Environmental Engineering Company
Western USA
"People at work
have noticed a transformation in my behavior since I began coaching. I
am prioritizing the demands on my time and accomplishing more. I am
able to provide leadership … a fantastic feeling. I’m adding greater
value to the firm and feeling good about my contributions."
Air Quality Specialist
& Group Leader
Global Engineering Company
Oregon
"Coaching
plays a key role in our regional groups staff retention and development
efforts. We view it as an investment; a tangible commitment of support; a
way of creating win-win. We've seen that the payoff is
multiplicative."
Regional Staff Manager
Global Engineering Company
Southwestern USA
"Coaching works particularly well to 'unstick' high
performers. We see them emerge from coaching more firmly in control of
their destiny. They know it's up to them to move into a greater
leadership role, and they're ready, willing and able to do what it takes.
[After coaching] they seem happier, more willing to take a constructive
approach, and more engaged in their work. They contribute to team
synergies at a higher notch, and people want to work with them."
Regional Staffing Manager
Southwestern US
Team Perspective
"The
Sterling Results team
building process and tools have helped us make better decisions because we
have a framework for understanding how our work styles and personalities
affect them. They also worked well to help us integrate a number of
new members into the team. And they have helped us understand and serve our
client better."
Water Treatment Project Manager
Global Engineering Company
Northwestern USA
"The coaching you offered to both Steve and I has paid off big time.
We continue to work very well together and Steve's communication skills
and overall ability to work well with his team couldn't be better. You've made
a difference in both of our lives and we thank you for that." [See
next quote]
Environmental Engineering Company
Western USA
"My working relationship
with Tim has greatly improved and things are
going much better. We both have improved skills to work through differences and come out a stronger and more cohesive team.
We've
learned that we can "get a cup of coffee together" when our operating
systems don't align and "get a beer together when they do!"
"We have
transformed this understanding into a successful and productive working
relationship." [See previous quote]
Environmental Manager
Environmental Engineering Company
Western USA
"My business, my team, my
relationships have all turned 360 degrees.
The results are Outstanding."
Publishing Executive
Canada
"I see my
colleagues and clients differently. I analyze them more consistently,
sympathetically, systematically, and productively, with the aid of some new
and remarkably handy conceptual tools. I invest more regularly,
intelligently, and productively in colleagues, and have become a remarkably
better manager."
Agronomist & Global Agricultural Services Leader
Environmental Services Company
Western USA
"Since
our people-savvy teaming experience, our team dynamics have improved
significantly.
We gained a far deeper understanding of our own and each other's Human
Operating Systems and their impact on team dynamics. More importantly, what we learned is helping us to
improve our workplace interactions, build a high performance team, and put
our collective resources to best use. I recommend this practical, involving, innovative
approach to take team as well as individual
performance to higher levels."
VP and Business Services Manager
Global Engineering Company
Northeast USA
"Leading a
diverse team in a high-performance environment requires that you know
yourself and how you operate, recognize how others operate and adapt
your operating style to be most effective with others. Sterling
Results' coaching helped us understand ourselves, each other, and our
team as a whole. We are now much better established to
operate successfully. Furthermore, we are now armed with the
awareness and tools to understand and modify when something doesn't go
well"
Transportation Business
Manager
Global Engineering Company
Southwestern USA
"A
number of our folks provided high value and potential but had
work approach issues that blocked them from reaching their full potential.
We also had some interpersonal conflicts that hurt our team's
performance. Sterling Results worked with these folks,
and we have been highly pleased with the outcomes. I can give you
specific example after example of how this made a big difference in the
individual's attitude and skill in working with other people."
Business Group VP
Global Engineering Company
Southwestern USA
"In a business that attracts very driven, high performing people
with strong technical backgrounds, leading can be very
complex -- especially in our situation which involves over 20
firms. The work Sterling Results did with us has helped us better
understand each other, effectively anticipate areas of disagreement or
friction, and implement engagement strategies to diffuse potential problems
up front.
Water Treatment Project Manager
Global
Engineering Company
Northwestern USA
Individual Contributor Perspective
"During my performance evaluation I received high marks and numerous
comments regarding the positive changes in how I handle stress, people
and provide leadership. I owe a lot to your guidance. I also thank you
for helping me see the value of taking time for myself. I’m excited
about the new challenges and opportunities in all aspects of my life."
Vice President & Principal Project
Manager
Engineering & Construction Company
Washington
"I
was overwhelmed by project and staffing challenges. Sterling coached
me on taking charge when things seem out of control. He made me realize
I have choices and the power to make changes. He helped me get on the
success track by mastering prioritization and time management skills."
Water Group Manager
Global Engineering
Company
Louisiana
"Coaching gave me the fervor to become more organized and more
mindful of what was most important to me, to adopt a flexible attitude
in dealing with stress, to steer a course toward fulfilling my needs,
and to crystallize my preferred direction. It helped confirm that I
have most of what I value, that I am well-suited to my occupation, and
that I have a choice in how I approach my job and personal life."
Natural
Resources Planner
Environmental Engineering Company
Oregon
"My coaching was a long stream of 'light bulb'
experiences. It provided a structure of consistent, organized work
toward my goals and my coach served as a critical sounding board.
With coaching help I have grown tremendously as a professional."
Technical Communication Professional
New York
"Coaching
is helping me identify means to more closely align my behavior with
my goals, rather than being frustrated with continuing former behaviors
and not achieving to the degree possible and desirable. Sterling helps
me to quickly identify my limiting factors. Then he follows with focused,
supportive, catalytic guidance to address them. He helps me commit to
doing uncomfortable things in order to move forward, and to persevere."
Ecosystem Management & Planning Director
Environmental Engineering
Company
New Mexico
"For me,
coaching was a definite 5 out of 5. Without it, I think I would have
repeated previous patterns and been increasingly frustrated at work.
Coaching really helped me to focus on areas of change I needed to make,
and more importantly given me a background from which to assess what is
going on to make me feel frustrated. That alone was extremely
valuable to me."
Project Manager
Engineering Construction Company
California
"Coaching
was a little like playing with "Magic Rocks." They were colored rocks you placed in a
glass bowl and when you added water they grew taller and jagged like
stalagmites ... beautiful and fascinating to look
at. Coaching is like the water. You are sort of stuck in one
form and place and the discussions are a catalyst to realizing how to
grow or make progress. I get stuck a lot and just sink like a
rock. Having questions to ask myself or tools/processes to
implement help foster growth."
Senior Project Manager
Engineering Construction Company
California
"Coaching
helped me understand what makes me tick, to recognize/appreciated my
positive qualities and to manage my areas of challenge. I take
more risks, recognizing that they don't necessarily require perfect
efforts."
Project Engineer & Group Leader
Environment Consulting Firm
Southern
California
"I have
moved up now to part of the regional management team. Thank you
for for helping me crystallize what I wanted out of my career and giving
me more assertiveness to go for it. I got it head and shoulders
above the 3 other guys that applied."
Planning & Technology Manager
Global Engineering Firm
Boston
"I feel
more sense of calm. I have a direction and a renewed sense of purpose.
I am no longer floundering and have regained the joy I had lost. My
new plate management tools continue to be most effective in managing my life
and responsibilities."
Group Leader
Global Engineering Company
California
"Coaching shined a bright light on some long postponed career advancement
issues that kept me stuck without a clear idea of a path forward. Coaching helped me frame them in a way that
helped me come to decisions about the way I wanted to proceed. I've since received a huge promotion."
Area Manager
Global Engineering Company
California
"Coaching has helped me make new choices. I developed my own best style of leadership rather than trying to press
myself into the 'mold' around me. I can now engage more in the 'dance' of conflicts, politics and challenges
I face each day at work in my own style."
Senior Project Manager
Global Engineering Company
California
"Coaching helped
me accomplish more by not always being reactive. By focusing on
important items, I am able to provide leadership to others - a fantastic
feeling personally, and very good for the firm. People I work closely
with have seen a transformation in my behavior."
Air Quality Staff Group Leader
Environmental Engineering Company
Oregon
"Some key
people saw me as 'having problems interacting'. Now the same people
have named me Business Services Manager. They perceive that I work to
develop relationships, take time to work through issues, stay calm in
crisis, hold the best interest of the individual and company, and can be
trusted. Very interesting shift!"
Business Services Manager
Global Engineering Firm
Eastern USA
